Higer Health Science follows a structured return process to maintain quality standards and ensure fairness in B2B transactions.
Return Eligibility
Returns are accepted only under the following conditions:
- The product is unused, unopened, and in its original packaging
- A return request is raised within the timeframe communicated during order confirmation
- The issue is verified and approved by our quality assurance team
- The return is related to manufacturing defects, incorrect supply, or transit damage (subject to verification)
Return Process
All return requests must be submitted in writing with relevant order details, images, and supporting information. Returns will be accepted only after written approval from Higer Health Science.
Unauthorized Returns
Any product returned without prior authorization or not meeting the approved return conditions will not be accepted and may be sent back at the customer’s expense.
Inspection & Approval
Returned products are subject to inspection upon receipt. Approval or rejection of the return will be communicated after verification by our quality team.
Non-Returnable Products
Custom-made, private-label, bulk, or made-to-order products are non-returnable unless a verified manufacturing defect is identified.
Policy Updates
Higer Health Science reserves the right to modify or update this Return Policy at any time without prior notice.
Contact Information
For any questions related to our policies, orders, or returns, please contact:
Higer Health Science
📧 Email: info@higerhealth.com
📞 Phone: +91 98202 76554
+91 99870 37554
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